What to do if you need to make an urgent call and there is not enough money in your account? Subscribers of the mobile operator Kyivstar have at least three options for solving this problem.
Brief Challenge
If the funds in your account are not enough to make a call to a subscriber of another mobile operator, you can simply dial his number. The subscriber will receive a short call (without connection), which will be displayed on his phone as missed. Most likely, when he sees the call, he will call you back immediately.
"Pay for me"
If you do not have enough money to call a Kyivstar subscriber, you can use the “Pay for me” service. To do this, enter the prefix 816 before the subscriber number (for example,816 38067123456). When the user picks up the phone, they will be asked to pay for your call. He can agree by pressing a button on the phone, or refuse (just hang up and call you back for free).
Another way to contact a subscriber with a zero balance is to use the service “call me back " To do this, you need to dial the combination *130*380ХХХХХХХХХ# (where XXXXXXXXX is the subscriber number) and press the call button. The user will receive an SMS message asking you to call back (sent from your number), and you will receive a report on the successful delivery of the request.
The advantage of the “Call Me Back” service from Kyivstar over similar offers from other operators is that it can be used to send requests to numbers of any networks (not just the “native” one).
But what’s even more important is that using the “Call Me Back” service you can order a free call from a Kyivstar subscriber, even while roaming. You should dial the above combination (with code *130*). After receiving the request, the subscriber must dial the combination 819380ХХХХХХХХХ, where XXXXXXXXX is your mobile number. The cost of the call will be debited from his account, and this call in roaming will be free for you.
call me back- operator service mobile communications Kyivstar, which allows you to send a free message asking to call back. The service is useful for those people who, for some reason, do not have money in their account, but they need to urgently contact a person, and then this service comes to the rescue. You can use the service even if your account has a negative balance and free SMS can be sent to any Ukrainian mobile operator. All subscribers can use the “Call Me Back” service; the service is activated by default in all Kyivstar packages. The first 5 requests per day are free, each subsequent one is 0.10 UAH. The Beeline operator “Call Me” also has such a service.
How to send a free message?
To send a free message, dial the following combination:
*130*subscriber number # and press call, the number must be dialed via 380.
After you send this request, the subscriber whose number you specified in the request will receive an SMS message with the text “Call me back please.”
Continuing the topic of talking on the phone, while there is no money in the account, and the call needs to be made very urgently. There is one way out that everyone knows, but it’s not easy to remember - this is, of course, the “call me back” service. This service exists for all operators, but, as a last resort, a similarity of this service (will be discussed below for the Life operator).
And a little educational information for those who have not even heard of this service. If you know what kind of service this is, you don’t have to read this paragraph. Service " Please call me back"is a ussd code (about what it is in this article) consisting of a service code, which is different for each operator and the number of the subscriber to whom you need to send an SMS message with the text Call me back please. The purpose of this service is obvious - to contact the necessary person if there is no money in your account. Also, if there is no money in your account, you can use the service.
Let's figure out how to use the call me back service MTS (operator)
In order to inform your friend about the need to talk with you, just dial simple command on your phone
*104*38050ХХХХХХXX#
- Where 38050ХХХХХXX is the number of the subscriber to whom you are sending the request,
- And 104 is a service team.
The service is activated for all existing subscribers. Just type the above command. Also, using this service, you can send a request to any mobile subscriber - be it MTS, Kyivstar, Life, Jeans, etc.
The only limitation is that you can use this request only seven times a day, but there are no more than seven emergencies.
Additional service commands Call me back
If your interlocutor does not know the Ukrainian language, then you can use an additional command after the subscriber number 02 - Russian, and 03 - English language. And then an SMS message will be sent to the subscriber’s number in a different language. The default language is Ukrainian.
For example: *104*+38050ХХХХХХХХ*02# - message in Russian.
To receive instructions for using the service, there is a ussd code - *104#
Call me back service Kyivstar
A similar command for sending a request Please call me back also exists for or didjus, beeline. The purpose is the same, only the request code is different.
*130*380ХХХХХХХХ# and press the call key where
130 – service command
380ХХХХХХХХ – subscriber number.
You can send a request to subscribers of all mobile operators Ukraine.
Another feature and way to make a call at the expense of the subscriber who is calling, this will be relevant if you are in roaming and you need to contact someone. The person who received the call on the phone must dial the combination -
019 is your number, and in this case, the subscriber who is calling will pay for roaming in which you are located.
Terms of service Call me back (mobile operator Kyivstar)
The service is free, just like in the MTS operator, but the number of requests to use the service is UNLIMITED, BUT only the first five requests are free, and starting from the sixth request, it will cost you 10 kopecks. Considering that this service You only need it when there is no money in your account, and you probably won’t be able to use it 6 times.
For more detailed information, call the Kyivstar operator. The article describes everything in detail.
Call me back service Life
In order to use the service, the Life operator made several ways.
1. USSD code to make a request
*124*3*380ХХХХХХХХХ#,
Where *124*3*
- service team
380ХХХХХХХХХ– number of the subscriber to whom the request is sent.
2. Via SMS message
Send an SMS with the text 3 [space] subscriber number in the format – 380ХХХХХХХ
3.Use the menu of USSD codes, which is called up by the request *124# Then follow the commands written on the phone screen - go to the communications section and then select the command call me back (enter the subscriber’s phone number)
Terms of service Call me back (mobile operator Life)
- The number of requests per day is no more than five;
- Available to all Life subscribers.
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The commands themselves are not presented on the Kyivstar operator’s website in any structured form, but are scattered across sections and pages, which is inconvenient for subscribers.
We tried, as far as possible, to put everything together and put it in one place, so that we could understand, among other things, what services Kyivstar generally has.
We plan to supplement these query commands as new information becomes available. Including from you in the comments.
Basic USSD commands of the Kyivstar operator
Balance check (main account balance) *111#
Checking remaining services *112#
Short call
If your account does not have enough funds and you want to call subscribers other mobile operators, will help you free service"Short call"
If you do not have enough funds in your account to make an outgoing call to another mobile operator, simply dial the number of the subscriber you want to contact. The subscriber will receive a call (without connection), which will appear on his phone as missed.
The service does not work in roaming. Up to 5 calls per day are allowed. The service is activated automatically upon activation of the starter package.
Check the status of the “Short call” service *100*14*1#
Activate the “Short Call” service *100*14*2#
Disable the Short Call service *100*14*3#
Call
Notify me
This free service, which connects automatically, will let you know when the subscriber you need will be in touch again.
You will receive informational SMS messages immediately:
- after registration in the network of a subscriber whose phone was turned off or was out of reach of the network
- after releasing the subscriber's line that was busy during your call
- if within 15 minutes after your call the subscriber continues to talk
Disabling the service *100*12*3#
Connecting the service *100*12*2#
Checking service status *100*12*1#
After the command you need to press Call
The additional function “Day mode” allows you to receive messages only from 07:00 to 23:00.
Connecting the service *100*12*5#
Checking service status *100*12*4#
Disabling the service *100*12*6#
The “Line Free” function will allow you to know about the end of a conversation if the line of the person you were trying to call was busy.
Connecting the service *100*12*7#
Checking service status *100*12*9#
Disabling the service *100*12*8#
30 and 100 minutes to other mobile phones
This service allows you to get 30 or 100 minutes monthly for calls to numbers of other mobile operators in Ukraine without connection fees.
Connecting to the service is free, the monthly fee is 10 or 20 UAH/month, respectively.
It is necessary to replenish the account with one payment in the amount of at least 50 UAH.
Connect the service:
30 minutes *264*30#
100 minutes *264*100#
Disable the service *264*0#
Check remaining minutes and expiration date *149#
Communication Day
The service allows you to call numbers of other Kyivstar subscribers throughout the day, without paying for the duration of calls and without connection fees.
You must first top up your account one-time in the amount of 40 UAH or more.
There are three options:
1 day (until 23:59:59 on the day the service was activated) 3.50 UAH. Connecting the service *100*77#
7 days (day of service activation + 6 days, until 23:59:59 on the sixth day) 21 UAH. *100*777#
14 days (day of service activation + 13 days, until 23:59:59 on the thirteenth day) 38.50 UAH. *100*7714#
Service validity period *100*77*1#
SMS abroad
This service allows you to send 25 SMS monthly to numbers of foreign operators for only 20 UAH.
Connect to the Service *477*020#
Disable the Service *477*020*0#
Check the balance of package SMS *158#
Extra money
The service allows you to top up your bonus account with an amount from 10 to 250 UAH when you do not have “real” money
The service is also available in roaming.
Order maximum amount *117*1#
Order 10 UAH *117*10#
Checking debt status *117*2#
Autoextramoney *117*7#
Money transaction
Using this service, you can top up the account of Kyivstar subscribers and other mobile operators.
The cost of translation is 3 UAH.
The minimum transfer amount is 1 UAH.
Money transaction *124*[amount]*380[number]#
Transfer confirmation *125#
(When transferring up to 20 UAH (inclusive), confirmation is not required)
Check account status *111#
Money transfers are possible to the following operators:
- Kyivstar
- Intertelecom
- PeopleNet
Top up my account
there can be any amount in your account;
send a request to top up your account *132*380YYХХХХХХХ#,
where YY is the Kyivstar network code, ХХХХХХХ is the subscriber's phone number.
Additional number
The service allows you to order for 0.43 UAH. per day for your SIM card an additional number that can be safely left on the Internet on various services
Order *100*33*2#
Checking service status *100*33*1#
Suspension *100*33*4#
Change of additional numbers *100*33*3#
To call from an additional number or send an SMS/MMS message before the respondent’s number, simply add the code 818 .
There will be numbers in front of the number from which they call you or send a message to your additional number 818 .
Super Caller IDThe service allows for 1.81 UAH. per day to see the caller's number, even if it is hidden.
Order connection *168*1#
Checking status *168*3#
Shutdown *168*2#
Beacon
This service allows you to track the subscriber's location. The cost of one location request is 2.13 UAH.
Connection *147*1*4*380[number]#
Determine location *147*1*1*380[number]#
Shutdown *147*1*5*380[number]#
Get a list of family members *147*1*3#
We cannot imagine life without mobile communications. Operators, in turn, make every effort to do cellular communication better quality. And customer support plays a significant role in this. By calling there, you can get an answer on mobile communications issues.
There are situations when a person does not know how to reach a call center operator. And this article will help in this matter. As an example, we will consider the Kyivstar support service.
Four ways to contact the Kyivstar operator
To communicate with the operator there is a special short number 466. But the structure of the voice menu for contract and prepaid subscribers of the Kyivstar network is different. In this article we will figure out how to reach an operator for each type of subscriber.
Prepaid subscribers
- Dial toll free number 466.
- Listen carefully to the voice menu.
- Sometimes, before the main sections of the menu, the answering machine offers to familiarize yourself with promotions, personal offers and other similar information. Without disconnecting the call, press the corresponding number button and go to the main menu.
- By pressing the corresponding numeric key, you must select the “Tariffs” section.
- We hear about tariffs and others Financial services. At the end of the text, you will be asked to listen to the information again, return to the previous menu, or contact the operator. Press the number 9 and wait for the connection.
- From time to time, before waiting for a connection with an operator, Kyivstar offers to take part in a survey about the quality of mobile communications. It's up to you to agree or not. Just keep in mind that you will not be connected to the operator until you complete the survey.
